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These Services Terms (“Terms ”) apply to all services provided by EB to you that enable you to provide your Services to Your Clients or that EB performs on your behalf as a sub-contractor.
EB in these Terms refers to your licensor company, Eazi-Business Ltd, a company registered in England and Wales with registered number 08364226 and registered office at The Old School House, 65A London Rd, Oadby, Leicester LE2 5DN, UK.
a) you and you alone are responsible to Your Client for all services including the Services;b) your legal relationship with Your Client is governed by Your Client Contract;c) when you give EB Forms, instructions, decisions or contact or access details related to the Site or Services, you represent to EB (and EB may assume) that all of these are given with the authority and consent of Your Client and that they are binding and authorised without the requirement for further input;d) references to “you” in these Terms (including in relation to responsibilities and liabilities) are based on these Terms being between you and EB but do not exclude (between you and Your Client) you passing on similar responsibilities and liabilities to Your Client, for example in the Client Contract, at your discretion.
1.4. Initial Services as defined in these Terms are not included in the ongoing fees under the NMA. They are optional for any Initial Services and you will pay Fees if you decide at your discretion to request Initial Services for any Site from EB.a) the Initial Services as specified in any submitted Initial Services Form(if any, for each of your SEO Services) up to the initial Approval;b) the Ongoing Services to the extent set out in the NMA.
2.1. You acknowledge that EB's ability to provide the Services depends on your full and timely co-operation (which you will provide), as well as the accuracy and completeness of information and data you provide to EB. You will:
a) If applicable, provide EB with access to, and use of, information, data, images and documentation reasonably required by EB for the performance of its obligations under these Terms; including as examples only access to management of the Site and its Contents and to its domain management and any related account or management tool or service;
b) provide timely decisions, instructions and approvals requested by EB, as examples including only in relation to keywords or phrases, strategy and approach, Contents for the Site or for any blogs or anything needed to provide or amend the Services or Future Changes;
c) provide Client Materials to EB to the extent and by the deadlines and in the formats agreed or specified by EB to enable EB to provide the Services.
2.2. You are responsible to EB for the completeness and accuracy of Client Materials in accordance with clause 5.
2.3. EB’s Services do not include provision of Contents for the Site (unless explicitly included in the Specification) nor for any related legal documents. You or Your Client are responsible for all business, legal, tax, accounting and other aspects of Your Client’s business, Client Materials and any Contents or anything offered or marketed through the Site or through anywhere that the Site links to or is associated with. All legal risk or non-compliance with legislation from Contents or from any wording or failure to include any wording in each case even if guided or provided EB, is yours alone. EB does not take any responsibility for compliance of the Site , Contents or Client Materials with any legislation or any business requirements other than as set out in these Terms.
2.4. It is your responsibility, factoring in the limitations and exclusions of liability in these Terms, to take out and maintain insurance to the extent appropriate to cover any potential liability arising from the Site or the Services including as examples only any liability that may arise as a result of Vulnerabilities, Contents or Client Materials or from any products or services that Your Client offers or sells from the Site .
2.5. You will comply and will require Your Client to comply with all applicable international, national, regional or locallegislation, laws and legal requirements including as examples only regulations, directives, laws, statutes, statutory regulations and byelaws, legal controls, legally applicable emergency or alarm measures in each case applying to the Site, Services, Client Materials or to any Contents or anything that Your Client offers or markets on or through the Site .
2.6. You will comply with and will require your Client to comply with the terms (if any) of licence and use and any website terms, acceptable use policy or other policies in relation to any Online Tools as notified by EB or referred to in the Online Tools or any related website.
a) information that the party is legally required to disclose by applicable law or authority of competent jurisdiction or whose disclosure is protected by law;b) information properly in the party’s possession (with full right to disclose) prior to receipt from the other party;c) information received from a third party permitted to disclose it;d) information that is in the public domain other than by breach of these Terms or other legal agreement.
9.2. These Terms sets out the full extent of EB's obligations and liabilities in respect of the supply of the Services. All conditions, warranties or other terms concerning the Services which might otherwise be implied into these Terms or any collateral contract (whether by statute or otherwise) are expressly excluded.
a) You or Your Client’s(or their users’) use of the Services or the Site or its search engine optimisation will be uninterrupted or error-free;b) the Services or the Site will be free from Vulnerabilities;c) the Services or the Site will comply with any specific cybersecurity requirements requested by you or Your Client or resulting from legal or other requirements as a result of the nature of Your Client’s business;d) the Site or its Contents will comply with legislation (this is you or Your Client’s responsibility subject to its own legal advice and must be factored into the Specification).
10.9. Unless you notify EB in writing that you intend to make a claim in respect of any Services within 12 months of performance of those Services (or that date that you become aware or ought reasonably to have become aware of the grounds for making a claim), EB shall have no liability for the circumstances leading to the claim.a) the liability to you for the Services as set out and limited in these Terms;b) your liability to Your Client for the Services under Your Client Contract;c) your liability to Your Client for the Services if you had used the Standard Client Terms;d) (in relation to Third Party Services) the liability of the Third Party to EB for the relevant matter.
a) the Indemnitee promptly notifies the indemnifier in writing of the claim;b) the Indemnitee makes no admissions or settlements without the indemnifier's prior written consent;c) the Indemnitee gives the indemnifier all information and assistance that the indemnifier reasonably requests;d) the Indemnitee allows the indemnifier control over any litigation, proceedings, disputes and settlement of any action or claim.
12.7. Where EB processes personal data on your behalf, you consent to EB appointing other licensees of EB as a third-party processor or sub-contractor. Between you and EB, EB will remain liable for all acts or omissions of any such third-party processor of personal data appointed by it.a) process that Personal Data only on your written instructions unless legally required to do otherwise;b) comply with EB’s Privacy Policy (covering EB’s role as a processor, security and other requirements);c) place similar obligations on any third-party processor or sub-contractor to the obligations on EB in this clause 12.
13.3. All provisions of these Terms stated or intended to continue in effect after the end of the Term will continue to do so, for example clause8.a) you will cease using the Online Tools;b) you will comply with provisions in the NMA that apply on termination or expiry, including in relation to handover of any client contracts if applicable;c) all licences granted by EB and Services provided by EB under these Terms terminate immediately;d) you will pay to EB all sums owing to EB together with any accrued interest.
15.3. The valid address for service and other contact details for notices for the parties are as set out in these Terms andthe Form or as updated by notice at any time.a) personally serving it on a party or hand-delivering it to the party’s current address for service (deemed received on service or hand-delivery);b) sending it to the party’s address for service by signed-for delivery (deemed received when receipt is signed by or on behalf of the recipient); orc) sending it by an electronic method that includes a valid digital or electronic signature (deemed received 24 hours after transmission or, if earlier, when the recipient received and opened it).d) emailing it with a system for delivery receipt notification to the recipient’s designated email address for notices at the relevant time (deemed received when the sender receives a delivery receipt for the email).
18.1. In these Terms, except where the context requires otherwise or unless stated otherwise in these Terms: defined terms are indicated by use of initial capital letters; words or phrases defined anywhere in these Terms(or in a Form) have the same meaning throughout these Terms; words or phrases defined in the Standard Client Terms or in the NMA but not in these Terms have the same meaning in these Terms; references to legislation, statutory provisions or regulations include any replacements, modifications, additions, consolidations or re-enactments in force at the relevant time whether before or after the date of these Terms and include any applicable legislative provision having similar effect both in England, UK and in your location, if different; words denoting any gender include all genders; words denoting the singular include the plural and vice versa; references to clauses, sub-clauses, component parts or Schedules are to those in these Terms; headings are for convenience and do not affect interpretation; if there is more than one of you then each reference to you and each obligation on you shall apply jointly and severally to each of you.
18.2. Any reference to a prohibited action or restriction on any party also includes an obligation on that party not to permit, authorise or license anyone else to carry out the prohibited action or break the restriction. All obligations, prohibitions, restrictions and provisions of these Terms are to be interpreted as meaning “to the extent permitted by and in accordance with all applicable legislation”.
18.3. If these Terms have been translated into any language other than English, in the event of any uncertainty or conflict in interpretation or otherwise, the English language version of these Terms shall prevail in all circumstances.
18.4. These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these Terms, any Form, the Services or their subject matter or formation shall be read, construed and governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the English Courts.
18.5. In these Terms, unless the context requires otherwise:
“Client Materials” means materials (that are not EB Materials) in any format that you or Your Client provide for incorporation for incorporation in the Site or in any related or linked blog or social media if included in the Services;
“Contents” means all words, images, logos, documents and downloadable items or other contents on the Site (which may include some or all of Client Materials) whether originating from you or from any third party or user;
“Data Protection Requirements” means all applicable data protection legislation in England, United Kingdom and also includes the Privacy Policy and any other data protection or privacy policy of EB communicated to you plus (for you only, not for EB, all applicable data protection or privacy legislation in your location and that of Your Client);
“EB Materials” means (in any format) each and all of EB’s documents, materials, training materials, images, videos, instructions, precedents, standards and policies in each case as amended at any time by EB;
“Edit” means a change that requires no re-design of search engine optimisation strategy or setup;
“Fees” means fees for Initial Services as Specified by EB including in any standard Forms as Published by EB at the relevant time or in any price list notified to you, quoted to you for the particular Services or otherwise agreed with you in writing and for Ongoing Services means the fees for ongoing services set out in the NMA plus in each case any additional fees for Edits or Future Changes not included in the original Specification or for additional services agreed by you and EB;
“Form” means either an Initial Services Form or an Ongoing Services Form;
“Future Change” means as set out in sub-clause 6.1;
“Initial Services Form” means each form for initial services submitted or sent by you to EB (using EB’s standard forms as Published by EB at the relevant time) for EB to perform services on your behalf for Your Client prior to Launch Date for example to design artwork for an Site or to build all or part of an Site on your behalf;
“Initial Services” means the initial services, if any, listed in any Initial Services Form, as amended in the future in accordance with these Terms and / or any related services from EB to you set out in your NMA;
“Intellectual Property” means all intellectual property rights or ownership rights, including as examples only patents, copyright, database rights, design rights, inventions, trademarks, service marks, software rights, moral rights and all other intellectual property rights (in each case whether or not currently registered or capable of registration and all similar or equivalent rights or protections at any time in any part of the world);
“NMA” means the Network Member Agreement between EB and you in the form current at the relevant time;
“Ongoing Services Form” means each form for services submitted or sent by you to EB (using EB’s standard forms as (using EB’s standard forms as Published by EB at the relevant time) to activate or publish an Site;
“Ongoing Services” means the ongoing services from EB to you as set out in your NMA in return for fees as set out in the NMA and / or (if applicable) any additional ongoing services explicitly agreed in return for agreed fees;
“Online Tools” means the internet-based tools, websites or portals and any software available through them in each case as Specified by EB that you or Your Client are licensed to log into all or part of including to manage keywords for the Site, the strategy for the Services and reports for the Services;
“Payment Terms” means the payment terms set out in the standard Form Published by EB at the time or if no payment terms are set out in any relevant Form then the payment terms set out in the NMA;
“Privacy Policy” means EB’s data protection and privacy policy or notice on its website as cross-referred to in the Form or as notified by EB from time to time;
“Published by EB” means made available to you in your role as a licensee via the log-in area of your licensee portal in the form current at the relevant time as changed or updated by EB from time to time;
“Sales Tax” means any sales tax or services tax or digital tax or other similar or legally applicable tax (for example VAT in England) applicable at your location or in England, United Kingdom or anywhere else at the time in relation to the supply or sale of goods or services to the extent applicable to the Services or any sums due;
“Search Engine” means a commercial internet based search engine very widely and internationally used to search the internet (as an example only including Google);
“Services” means the Initial Services, the Ongoing Services and the services for any Edits or Future Changes for Your Client (either as a sub-contractor to you under Your Client Contract or as part of the services that enable you to perform your role under Your Client Contract) in each case as amended from time to time in accordance with these Terms;
“Site” means the single website and domain owned by Your Client for which the Services are to be provided at the domain listed in the Order Form. ;
“Specification” means the specification for any Initial Services that you set out in any Form (for example for the development of artwork or the build of any Site) or that you attach or send to EB as part of the instructions for Initial Services but as amended at any time by agreement in accordance with these Terms;
“Standard Client Terms” means the precedent client order form and client terms for Eazi-SEO current at the time of your Form as Published by EB;
“Terms” means these services terms and the Form as amended from time to time in accordance with these Terms;
“Third Party Products” means products, services or materials supplied or provided by third parties, including (as examples only) provision of the Online Tools by their third party service provider;
“Vulnerability” means anything (whether inherent or as a result of third party actions) that results in a negative impact to the confidentiality, integrity or availability of the Site;
“Working Day” means 09:00 to 17:00 Monday to Friday in England, United Kingdom excluding public holidays in England;
“you” means and refers to the person or company set out as such in the Form or any licensee ordering Services from EB and “your” means of that person or company;
“Your Client Contract” means the contract between you and Your Client to provide initial and ongoing services for search engine optimisation for a Site for Your Client;
“Your Client” means in relation to an Site each and any client of the business licensed to you by EB under your NMA.
The Old School House, 65A London Rd, Oadby, Leicester LE2 5DN
Phone:
+44116 296 2488
Email: info@eazi-business.com
Co Reg: GB08364226
VAT No: 161014655
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